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Posts: 12 | Thanked: 5 times | Joined on Sep 2012 @ South Africa
#1
I seem to have some trouble with paid apps at the Nokia Store for a while now. The worst part is it only seems to be with certain apps (the ones I want) whereas when I test on others just to check if theres a problem with my credit card, they work. I've tried paying with cellphone bill but that won't work either (Error: payment failed. Please try again). The problem only seems to be, as far as I can tell anyway, with the N9 version of the store. My Symbian devices seem to work fine. I've been in contact with Nokia Support but it seems even they don't have a solution. Is it just me or are other users also experiencing payment issues? And is there a solution? Free apps download fine. Any assistance is appreciated. Thank you
 
Posts: 1,048 | Thanked: 1,127 times | Joined on Jan 2010 @ Amsterdam
#2
 
ruplee76's Avatar
Posts: 118 | Thanked: 20 times | Joined on May 2012 @ INDIA
#3
Same here in India
 
setter's Avatar
Posts: 376 | Thanked: 257 times | Joined on Dec 2012 @ Sweden
#4
No problems for me here in Sweden. Bought some apps the last days with cell phone bill.
 
Posts: 458 | Thanked: 783 times | Joined on Jan 2010 @ France
#5
Can you verify your mobile network settings, set cells info as active.

Then retry to buy an application ...

A++
 
setter's Avatar
Posts: 376 | Thanked: 257 times | Joined on Dec 2012 @ Sweden
#6
Well, then I have to buy one app to test or does it fail before the payment is done?
 
Posts: 12 | Thanked: 5 times | Joined on Sep 2012 @ South Africa
#7
It fails before the payment is done. Although there was one occasion when I wanted to try another credit card and was charged for simply activating the card. I deactivated it and never tried it again since.
 
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Posts: 1,348 | Thanked: 1,863 times | Joined on Jan 2009 @ fr/35/rennes
#8
Are there alternative stores for harmattan ?
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Posts: 12 | Thanked: 5 times | Joined on Sep 2012 @ South Africa
#9
Paid apps usually redirect to Nokia Store.
 
setter's Avatar
Posts: 376 | Thanked: 257 times | Joined on Dec 2012 @ Sweden
#10
Originally Posted by discordia View Post
It fails before the payment is done. Although there was one occasion when I wanted to try another credit card and was charged for simply activating the card. I deactivated it and never tried it again since.
Well, then I think I will wait and test when I am really going to buy one app cause if it still works here with cell info active I will be billed for the purchase
 
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