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Posts: 1,196 | Thanked: 1,413 times | Joined on Aug 2011
#1
I have a problem with my android application.

For exemple, when i run whatsapp and somebody call me (audio/video) when my phone is with screen off (whatsapp running behind minimized in homescreen) App crash and try to reload without success when i turn on my screen and i push on minimize icon.

How can i resolve this problem?

like when somebody try to contact me it crash application when phone is with screen off.

Perhaps someone here had same problem as me.

Thanks in advance
 

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#2
Is it only WhatsApp or any other app that uses the camera/microphone or display in any combination?

I don't run WhatsApp but do use Skype and just had no issue following your steps. Have you tried other apps?
 

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#3
Yes a lot of application like viber, skype, whatsapp, imo, etc...
when application is started and minimized when somebody call you it crash.
I have put password for device and the screen is off too when it arrives.

Also if somebody call you on whatsapp minimized and skype is open it crash whatsapp.

how to resolve that?

Last edited by n950; 2016-11-28 at 07:36.
 

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#4
Put more RAM into it or disable Android?
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#5
I have tried on two jolla phones. (jolla and jolla C)
same result when i call on whatsapp (from windows phone) and whatsapp is minimized(on my jollas) there is a problem take look on picture.
after that it turn (try to reload to re open it but without success) and application close i need to restart Android everytime.

any helps? it will be very appreciated.
Attached Images
 
 
Posts: 635 | Thanked: 1,535 times | Joined on Feb 2014 @ Germany
#6
Seems like it got killed because of lack of free memory.
 

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#7
Do you get anything specific in journal?
It's fairly probable that you are running out of memory, even though with Jolla-C it should not happen as easily as on Jolla sbj-1. What kind of base load are you running on your devices?
 
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#8
had similar problem with whatsapp on 2.0.4.14... For now on 2.0.5.6 it looks ok. Don't know, but maybe it related to whatsapp itself...
 

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#9
Originally Posted by Schturman View Post
had similar problem with whatsapp on 2.0.4.14... For now on 2.0.5.6 it looks ok. Don't know, but maybe it related to whatsapp itself...
I have whatsapp 2.16.360 on jolla C. it crash.
 
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#10
Originally Posted by juiceme View Post
Do you get anything specific in journal?
It's fairly probable that you are running out of memory, even though with Jolla-C it should not happen as easily as on Jolla sbj-1. What kind of base load are you running on your devices?
How to check the journal please?
give me the command lines.
 

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