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Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#1
im exhanging mine due to reboot issue. i wonder how long it takes to get the new one?
 
Posts: 246 | Thanked: 2,574 times | Joined on Jan 2010 @ Egypt, Cairo
#2
Originally Posted by vietn900 View Post
im exhanging mine due to reboot issue. i wonder how long it takes to get the new one?
You mean the one you've ordered through dell has reboot issues? I've already ordered one from Dell and expecting it in two days.
 
Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#3
well like every one said ... it's a gamble ... so by sending mine back i can either get a solid n900 or even a worse one ... while i can still do i'll give it a shot ... who knows yours might not be affected
 
Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#4
Just called dell and this is what i told them:

My phone keeps restarting ever hour or so

This is what they told me:

Thanks, we will send you a new one.

it was that easy lol and best of all they don't want me to return the phone right away. they told me once the new one arrive then i can ship the old one back
 
Posts: 246 | Thanked: 2,574 times | Joined on Jan 2010 @ Egypt, Cairo
#5
That's nice. They don't even want a proof that it's defected
 
Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#6
i guess cuz they already have enough proof from other n900 owners lol
 
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Posts: 1,338 | Thanked: 1,055 times | Joined on Oct 2009 @ California, USA / Jordan
#7
I ordered from dell and I actually got a replacement due to my fear of the slider being loose.. Getting to the right representative on the phone was a bit of a hassle but after I talked to the right person.. I was so surprised how fast and easy is to get one.. They shipped it fast (Igot the replacement in 2-3 days).. And they also send you a UPS or FEDEX return label to ship it back to them for free.. (in my case they first sent me a UPS return label but I was very busy to send it back on time.. They ended up by sending me a letter with a FEDEX return label which worked out for me because they are open 24/7..
 
Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#8
how late were you?
 
Posts: 323 | Thanked: 76 times | Joined on Jan 2010
#9
LOL wow i just receive my new n900 today! Dell overnight it for me. I can't believe that they are this fast Hmm i got two n900 and they haven't send me a return label yet so i guess im going to mess around with the other old one first!
 
danramos's Avatar
Posts: 4,672 | Thanked: 5,455 times | Joined on Jul 2008 @ Springfield, MA, USA
#10
Wow! If only Nokia were that interested in making customers satisfied with their purchase. :P Props to Dell!
 
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