3) the products the project aims to provide are still under development and changes to project duration, final cost, and outcome of the development process are possible, 4) therefore, payments made by customers are contributions towards a shared goal, without guarantees on the outcome, [...] 6) in case of total or partial failure, the project may not be able to refund payments in their entirety, or at all, [...] 10) final products will be built to order after final payment, 11) these terms and conditions are a binding agreement between you the customer and Neo900 UG (haftungsbeschraenkt), and by accepting them you confirm that you understand the limitations and risks resulting from the nature of this project, 12) all claims arising out of or relating to these terms and conditions will be governed by German law, will be litigated exclusively in the courts of Nuremberg, Bavaria, Germany, and you and Neo900 UG (haftungsbeschraenkt) consent to jurisdiction in those courts.