Sorry in advance for my negativity.

The way I have got to know Jolla as a company is not the best.
(just two latest examples: a) breaking overlay compatibility, b) they claim to be open and do SFOS with the community and then change the answering UI out of the blue - coming up afterwards that this decision was due to a huge end customer querying - without any interaction/information of this community beforehand. Not that I say it is bad, just the way it was done.)

I would assume this letter would just not be answered or as you already wrote answered with the same wordings as the last 7 years.
Of course there are internal company decisions not meant for the folks but ...

Nevertheless, I do appreciate your efforts in realizing and writing this. And you should post it to FSO!
But at the same time include/invite the CEO/CTO, press/community official via e-mail to this open letter!
So they see the need to answer. And hopefully join a fruitful discussion!



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and yes, keep it friendly, asking (not demanding) but in an insistent tone