you need to make it very clear to paypal that paypal specificly is withholding the funds that you contracted them to transfer to neo900UG not that neo900 is doing anything wrong

maybe:

hello,

you seem to be misunderstanding me. it is paypay specifically i have a dispute with. i contracted you "paypal" to transfer $VALUE to neo900UG but infact you "paypal" are withholding a portion of that as security. i have not instructed you to do this, and as this funding is to be used for research and devlopment for a device that has no guarentee of being completed, withholding prevents neo900UG from doing the needed research and devlopment which the funds are intended to assist in.

so could you "paypal" please release all the funds immedeatly, and completly, unwithholding to the neo900UG as i contracted you "paypal" to do.

Thank you,
$FULL NAME