I sent emails to the following:

'guy.laurence@vodafone.com'
'vittorio.colao@vodafone.com'
'vodafonedirectorsoffice@vodafone.com'
'ccare.webmails@help.vodafone.co.uk'

Eventually they got in touch, by the snds of what Andrew was saying to me, they (by law) have to get in touch with people before the 1st October