The nokia support is wrong in that statement. The n900 contains a real gps antenna.. however its weaker compared to car navigation devices gps antenna.. Therefor it uses what is called a-gps (assisted gps) and accesses internet to get information on where current gps salitelites are located in the sky, wich will help get a quicker gps fix. Its possible to get a gps fix without internet, but it might take longer, and things like weather and buildings and such might have a big impact on how fast you get a fix.
Why is it so hard to calculate where the satellites are with reasonable accuracy? If you know their position in a point in time it's just a mater of doing some math to get their position at any moment in the future