Indeed. Nokia must change or die. The competition are supporting their devices with major OS updates and typically with support for at least 2 years or more. Mobile networks now tie subscribers to 24 month contracts because of the cost of devices.

For Nokia to have an attitude whereby they deny OS upgrades to consumers who buy phones that barely work in the first place will increasingly make Nokia look like an expensive and unattractive option irrespective of how pretty the OS turns out to be.

Of course Nokia just want to shift more devices in the hope we'll stump up for the next device, but when it turns out to be full of bugs (hey, it's a new OS - AGAIN!) and missing features it's not going to be much fun to learn "everything will be fixed in the next OS, available only on the next device".

This attitude can't be allowed to continue.