People who try out Linux (and, by extension, also Maemo/SFOS) are usually attracted by the "freedom": the fact that they can fiddle around with practically everything to make it the way they want.
Now to me, this automatically entails the possibility that things might also break - but to most that seems to be a separate realisation that they make only much later, after much pain.

So, in a nutshell, they expect to tinker with it, but at the same time to be rock solid "like Windows", or like Android. Just another case of wanting a shoehorn with teeth.