Purism is a real joke, I don't take purism as company serious anymore. I will send a message to theyr support to see if I can get money back. Beta birtch/chestnust phones should be sold for half price and the aspen should be sent out to developers at plasmamobile, ubuntuphone for free! I take fairphone more serious because they care about environment. I take system76 more serious because they are real linux geek company. I take tuxcomputer more serious because they similar system76 laptops for european countries. I take Jolla more serious because they have the best working mobile OS! I take pine64 more serious because they atleast care about the devs first and they are real Linux geeks. Purism is doomed I do not expect them deliver anything 2020.