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Posts: 339 | Thanked: 1,623 times | Joined on Oct 2013 @ France
#1739
Originally Posted by chenliangchen View Post
Really sorry to hear that. Unfortunately this is all to do with your bank's security policy... We cannot help here. There are a few cases that the payment went through on a second attempt, it might be worth trying.

We are working with PayPal and trying to restore it as an option, we are doing our best and it shall not take too long. But can not guarantee the exact timeline at this moment.

If you experience more issue, I will engage with the financial team to get back to you formally.
Thanks for your feedback.
I tried again today, and it finally got through !
Looks like there was some more delay than expected on the bank side to add the exception in the system (the person I got on the phone the other day was not the actual person doing it).
So I will not personally need Paypal for this one, but it may still help others.

So now, to the next step.... waiting for the delivery
 

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