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Posts: 1,195 | Thanked: 2,708 times | Joined on Jan 2010 @ Hanoi
#20
Originally Posted by tommo View Post
I'm just glad my phone has never developed any faults.
Mine has developed most of the typical issues: SIM card holder, Loudspeaker , Antenna problem (due to repair, ) battery too loose problem, camera lens coating.

It’s been back to Finland three times and now comes with such gigantic ecological footprint that I am obliged to keep using it till it really falls apart.

But I really can’t complain about the level of service from Jolla Care so far. I feel treated in a friendly way and my request are taken seriously..(as recent as a couple of weeks ago)
Maybe repairs should have been handled quicker, maybe I had the right on replacement when reading the letter of the European consumer rights legislation but regarding warranty I felt they live up to the promise of being people (powered).

I hope they did not overstretch their service capabilities with yet another generic hardware to support (Tablet)



Originally Posted by Copernicus View Post
Yeah, actually, they've consumed all available resources, so their corporate OOM manager has killed some of their previously running processes.
There really should be a button for thanks for making me laugh
 

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