I think the dynamic of the community changed to lord of the flies days or weeks after the Jolla Phone went out into the wilds. There was a very clear divide between people who felt the software was shockingly far behind, and very messy, and the crowd who felt that it was their divine mission to shield Jolla from any criticism and for the most part deny that things were any less than perfect. The former massively outnumbered the latter, as history has shown, but the loudness and aggressiveness of the latter meant criticism and useful feedback was extremely limited. More people are putting their heads above the parapet these days, but most of the Maemo / Meego community and developers and Jolla early adopters are lost forever now, and even if Jolla has turned a corner, it's going to be extremely difficult to turn the ship around and attract newbies.