For what I read from the FAQ's, there is nowhere where they commit to deliver for every single order, and nowhere where they say they won't give you the money back. So, if you ordered from a country where they can't deliver (e.g., you can't sell certain products in Switzerland unless you have a warehouse in the country), then they'll give you your money back. That's the way I see it anyway...

Having said all that, we haven't heard reports of anybody _not_ receiving their t-shirts, maybe if they can send a t-shirt, they can also send a phone?