I haven't used Phoenix since the Symbian years so don't remember if the erase all is the same as flasher's... Try to do the erase all in flasher: Code: flasher -f -F rootfs.bin -F emmc.bin --erase-user-data=secure -R Edit: Flasher tools available here if you are finding them
flasher -f -F rootfs.bin -F emmc.bin --erase-user-data=secure -R