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-   -   Naamankajärvi (1.0.3.8) Random Reboots (https://talk.maemo.org/showthread.php?t=92756)

Thoke 2014-02-23 11:47

Naamankajärvi (1.0.3.8) Random Reboots
 
So alot of people have had problems with their Jolla with SailfishOS 1.0.3.8 randomly rebooting, me included.

What I've found out is the problem seems to be heavily wireless-connectivity -related (PS: I know there's a thread in together.jolla about this problem).

Surprisingly, I stumbled upon a possible fix: remove TOH when your Jolla is in the reboot loop, and the boot loop problem is solved! I've had success twice using this 'fix', tried it just minutes ago when my Jolla got into boot-loop and my Jolla instantly recovered from it :)
Hopefully this fix works for all.

To be inspected next: will stopping/disabling tohd.service solve this random rebooting & boot-loop problem all-together.

Micha 2014-02-23 19:07

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
I own a BlackBerry Z30 and BB10 devices have issues with random reboots as well.
A possible cause that we think is the Android apps that cause the system to reboot when making connections or doing stuff that BB10 security doesn't allow.

Perhaps also something to be looked into with Sailfish?

Thoke 2014-02-23 20:02

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
At least I don't use Android stuff and still have random shutdowns/reboots

I've had two other random shutdowns so far, even with tohd.service disabled, so it doesn't seem to matter in that regard. BUT. I got my Jolla to boot without problems both times, with the Other Half removed from the phone. But in these cases Jolla didn't go to boot-loop mode, they were just a plain shutdowns without auto-rebooting. It's to be seen what causes the different malfunction-behaviour. Also to be tested if disabling tohd.service permanently helps with recovering from shutdowns (I actually forgot the cli-command for that).

m4r0v3r 2014-02-24 11:15

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
happens to me, supposedly something to do with network

https://together.jolla.com/question/...ly-shuts-down/

pycage 2014-02-24 20:36

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
Quote:

Originally Posted by m4r0v3r (Post 1414068)
happens to me, supposedly something to do with network

https://together.jolla.com/question/...ly-shuts-down/

Random reboots and random shutdowns are not the same thing, though.

rannari 2014-02-25 19:30

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
I have had few odd reboots and one situation with red LED blinking. All were fixed opening cover and pushing loose battery back. I fixed/tightened the battery with card (paper) and no reboots after that.

It looks, but I can not be sure that the bad connection of the battery was the reason for the reboots.

CLRS530 2014-02-25 22:50

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
I have massive problems with both shutdowns and reboots. Open OH and take out battery only fixes the problem temporarely.
But 2 days ago i really took battery out for 1hour. Since then I didnt get one shutdown/reboot. We'll see.

Some days ago I got a care email saying they fixed two problems regarding shutdowns and reboot loops.
I'll wait the new update before sending my phone in if it still should be needed.

Thoke 2014-02-26 18:34

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
Now my phone got stuck in the reboot-loop. This sucks :(

This time the red light flashes and Jolla logo appaers and disappears semi-randomly. It's a pattern switching between Jolla logo just showing briefly before the screen turning off and the logo being there a longer time with a red rgb flashing briefly now and then.

Also, recovery mode gets stuck in the Jolla logo too :( (but at least there's no rebooting)

I'm about to write a very angry e-mail to Jolla Care and wait for an answer, but then I know it tooks so awfully long time for them to respond... So I'll send my phone to repair to Optima service and send an email to Jolla care separately. Let's see if they dare to charge me for the repair.

J4ZZ 2014-02-27 13:55

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
Quote:

Originally Posted by Thoke (Post 1414485)
Now my phone got stuck in the reboot-loop. This sucks :(

This time the red light flashes and Jolla logo appaers and disappears semi-randomly. It's a pattern switching between Jolla logo just showing briefly before the screen turning off and the logo being there a longer time with a red rgb flashing briefly now and then.

Also, recovery mode gets stuck in the Jolla logo too :( (but at least there's no rebooting)

I'm about to write a very angry e-mail to Jolla Care and wait for an answer, but then I know it tooks so awfully long time for them to respond... So I'll send my phone to repair to Optima service and send an email to Jolla care separately. Let's see if they dare to charge me for the repair.

Have you tried Option 5 in Recovery Menu???

https://together.jolla.com/question/...e-thats-stuck/

Have a look at the answer given and try option 5 from recovery.

Btw. what do you mean by
Quote:

Also, recovery mode gets stuck in the Jolla logo too"
Do you just trying to connect while the device is bootlooping or do you completely turn off your device, unplug USB cable, wait a few seconds and only then
  • Press volume down and power on the device
  • Plug in USB cable and telnet to 10.42.66.66



Regards,

J4ZZ

Makeclick 2014-02-27 18:59

Re: Naamankajärvi (1.0.3.8) Random Reboots
 
Quote:

Originally Posted by J4ZZ (Post 1414618)
Have you tried Option 5 in Recovery Menu???
  • Press volume down and power on the device
  • Plug in USB cable and telnet to 10.42.66.66



Regards,

J4ZZ

I get this bootloop too and before that i have many randoms boots

I use this recovery (option 5) and wola! even android apps not shutdown so much.. You should try it!


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