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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N9 / N950 (https://talk.maemo.org/forumdisplay.php?f=51)
-   -   N900 USB port ripped...Nokia wont fix for free? (https://talk.maemo.org/showthread.php?t=79299)

persianprez 2011-10-23 05:24
N900 USB port ripped...Nokia wont fix for free?
 
I was told this is a manufacturer defect, but after talking to Nokia support, they said my warranty was expired and there's nothing they can do unless I pay. Anyone know a solution to this? If I do have to pay, how much would it cost?

jerryfreak 2011-10-23 06:12
Re: N900 USB port ripped...Nokia wont fix for free?
 
told by who? nokia has never admitted a defect to my knowledge

id find someone on this board to fix it for you for $100. nokia might not even support the n900 at this point

stickymick 2011-10-23 07:32
Re: N900 USB port ripped...Nokia wont fix for free?
 
As far as I'm aware it's being treated as a manufacturing defect, and some N900 owners are being offered replacement N8s and E7s.

Leave a message in this thread: http://discussions.nokia.co.uk/t5/Ma...ng/td-p/629019 over on the Nokia Support Discussins Forum. Vandelay will get back to you soon to discuss the issue.

jalyst 2011-10-23 11:13
Re: N900 USB port ripped...Nokia wont fix for free?
 
Bit late to be expecting a N900 replacement...
But you should get some kinda replacement if it's a genuine fault.

sethstorm 2011-10-23 12:09
Re: N900 USB port ripped...Nokia wont fix for free?
 
Quote:
Originally Posted by stickymick (Post 1112266)
As far as I'm aware it's being treated as a manufacturing defect, and some N900 owners are being offered replacement N8s and E7s.

Leave a message in this thread: http://discussions.nokia.co.uk/t5/Ma...ng/td-p/629019 over on the Nokia Support Discussins Forum. Vandelay will get back to you soon to discuss the issue.
As a point of clarification:
Is it a manufacturing defect that will be addressed out of warranty, or one that will only be addressed by Nokia in warranty?

shadowjk 2011-10-23 13:08
Re: N900 USB port ripped...Nokia wont fix for free?
 
Since a warranty specifically covers manufacturer defects, and since a warranty is time limited, and since Nokia hasn't declared any warranty extension for any issues at all, I wouldn't expect Nokia to do free repairs once the warranty expires.

sethstorm 2011-10-23 14:37
Re: N900 USB port ripped...Nokia wont fix for free?
 
Quote:
Originally Posted by shadowjk (Post 1112338)
Since a warranty specifically covers manufacturer defects, and since a warranty is time limited, and since Nokia hasn't declared any warranty extension for any issues at all, I wouldn't expect Nokia to do free repairs once the warranty expires.
I didn't think there was an extension for this specific issue, but this thread seemed to be unclear (given the original poster's question) about it.

gerbick 2011-10-23 14:44
Re: N900 USB port ripped...Nokia wont fix for free?
 
You're out of luck. Welcome to the great world of Nokia customer support.

persianprez 2011-10-24 05:40
Re: N900 USB port ripped...Nokia wont fix for free?
 
Thank you for your replies, I have posted on the nokia discussions board and hope to hear back. Don't know if I want my phone replaced with another model, I have a lot of experiments in process with my N900, but I guess I have no choice.

Arie 2011-10-24 05:43
Re: N900 USB port ripped...Nokia wont fix for free?
 
Quote:
Originally Posted by persianprez (Post 1112669)
Thank you for your replies, I have posted on the nokia discussions board and hope to hear back. Don't know if I want my phone replaced with another model, I have a lot of experiments in process with my N900, but I guess I have no choice.
PM me, if you are deadbent on keeping your N9, I have someone local to you that should be able to fix the USB port.

PS I read your username as The Perser, lmao


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